Verification
- Is it possible to re-register?
- Can I register with a receipt for the national smart ID card?
- How can I perform 3D scanning for identity verification?
- How should I take a photo of my identification card for verification?
- What should be done if the verification code is not received on the phone number?
- How to verify a phone number?
P2P
Deposit
- Deposit with Payment ID (NEW)
- What factors should be considered while creating a deposit ID?
- How can I deposit into my Top Change account?
- How to Deposit via Cash method
- Do I have to top up my wallet first before I can top up the company's wallet?
- Where can I see a complete list of all my wallet transactions?
KYC
- Covering identification card information with paper or glue
- Can I submit someone else's documents for identity verification?
- Can I use a photo of myself for the 3D face scan?
- Can scanned papers be verified?
- Can someone else obtain a 3D scan of my image?
- Conditions for capturing a proper 3D scan image of the face
Withdrawal
E-Money
- Will the money be refunded to my account if I input the security code incorrectly?
- How much time do I have to input the security code?
- Where do I enter the Perfect Money security code?
- Where can I find a list of my e-money deposit transactions?
- What is the Perfect Money wallet number?
- Where can I find TC's Perfect Money e-wallet number?
Wallets & Accounts
- How to find Topchange Wallet addresses
- Facing an Error upon sending to other User`s wallets
- What benefits does adding users to the friends list in TopChange have?
- Can a wallet be deleted?
- What is the difference between wallet visibility modes?
- Is there a limit to creating wallets?